There are many ways to succeed but I only know 2

Monday, September 01, 2014 Francisco Carneiro 0 Comments

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1.Get smarter, invest in data & automation. Science

Keith Bedford for The Wall Street Journal

The new CEO of AIG aims "to manage down the cost of risk," by investing in computers and people to dive deeper into data.

For clues about what direction Peter Hancock is taking American International Group Inc., check out his tennis racket.

"It's the coolest thing," said Mr. Hancock, the insurer's incoming CEO, of the $350 racket. "It tells you exactly how many forehands, backhands you hit, where on the strings you hit the ball, how many were top spins…" He called it "just one tiny example of the kinds of things [technology] can measure now."...................................

Already, Mr. Hancock has a "chief science officer," a position he added in 2012 to the property-casualty unit as part of his effort to focus on science-driven decisions about strategy. The science team numbers about 130, many of them Ph.D.s.

2.Get nicer, invest in Psychology. Be of service.

All things being equal, people will do business with a friend; all things being unequal, people will still do business with a friend.

Mark McCormack