Happiness is not found in living a life without problems
Friday, June 28, 2024
Francisco
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Friday, June 28, 2024 Francisco 0 Comments
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Happiness is not found in living a life without problems, but in solving them.
Diogenes
Expect problems and eat them for breakfast.
“Everyone wants to live on top of the mountain, but all the happiness and growth occurs while you're climbing it.”
― Andy Rooney
Can I retire yet?
Tuesday, June 25, 2024
Francisco
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Tuesday, June 25, 2024 Francisco 0 Comments
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“Here’s the simple formula: Spend less than you earn – invest the surplus – avoid debt.”
The table at the bottom comes from Darrow's book Can I retire yet?
They assume a 8% investment returns (Prof.SIGEL Stocks for the Long Run shows that in the last 50 years all big stock markets produced more than 9% IRR some 10% , so 8% is possible, of course China did not ) and after you retire you take the usual 4% of your money every year to live. when you retire your portfolio is still invested making 8% and you take 4% the rest is to keep up with inflation.
The problem in the world is if you have money next year that money buys less & less. Yes you need your money to grow faster than the inflation.
You need to make a plan. yes that is what you need a plan, and sooner or later you will reach it.
I don't want to retire but I have a plan. I don't have debt and have all my money in stocks in our FUND PPR OPTIMIZE LEOPARD.
I don't need AI
Monday, June 24, 2024
Francisco
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Monday, June 24, 2024 Francisco 0 Comments
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Nature does not hurry, yet everything is accomplished.
Look deep into nature, and then you will understand everything better.
The hardest thing is not doing what you want - it's knowing what you want
Thursday, June 20, 2024
Francisco
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Thursday, June 20, 2024 Francisco 0 Comments
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"The hardest thing is not doing what you want - it's knowing what you want." @naval
There is one quality which one must possess to win, and that is definiteness of purpose, the knowledge of what one wants, and a burning desire to possess it. Napoleon Hill
“The most important step in becoming successful in anything is to first become interested in it." — Sir William Osler
"You make your own luck if you stay at it long enough."
@naval
Optimists think badly, but live well
Tuesday, June 18, 2024
Francisco
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Tuesday, June 18, 2024 Francisco 0 Comments
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Pessimism leads to weakness, optimism to power.
“The optimists and the pessimists: I have been studying them for the past twenty-five years. The defining characteristic of pessimists is that they tend to believe bad events will last a long time, will undermine everything they do, and are their own fault. The optimists, who are confronted with the same hard knocks of this world, think about misfortune in the opposite way. They tend to believe defeat is just a temporary setback, that its causes are confined to this one case. The optimists believe defeat is not their fault: Circumstances, bad luck, or other people brought it about. Such people are unfazed by defeat. Confronted by a bad situation, they perceive it as a challenge and try harder.”― Martin E.P. Seligman
“Optimists think badly, but live well.”
The bigger the weights you lift
Sunday, June 16, 2024
Francisco
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Sunday, June 16, 2024 Francisco 0 Comments
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The bigger the weights you lift
The quieter the voices in your head.Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.
Our fatigue is often caused not by work, but by worry, frustration and resentment.
The more successful the corporation, the more likely....
Friday, June 14, 2024
Francisco
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Friday, June 14, 2024 Francisco 0 Comments
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The more successful the corporation, the more likely it is to be unique in some of its policies.” – Philip Fisher
Most companies service sucks , they don't have anyone answering the phone, they redirect you to a web site or they just hope that you let it pass... I had a problem with AAPLE, I called customer service , it was a person so efficient that I asked where did she worked from and she said I am here in Portugal, I asked if she wanted to work for me and she said she was with Apple for 10 years making good money!
Great companies have secrets: specific reasons for success that other people don’t see
Don't resist
Wednesday, June 12, 2024
Francisco
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Wednesday, June 12, 2024 Francisco 0 Comments
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Life is a series of natural and spontaneous changes. Don't resist them - that only creates sorrow. Let reality be reality. Let things flow naturally forward in whatever way they like.
Lao TzuAll the tools in the world are meaningless without an essential idea
Wednesday, June 12, 2024
Francisco
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Wednesday, June 12, 2024 Francisco 0 Comments
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The most common form of human stupidity is forgetting what one is trying to achieve. Keep your goals in sight.
“You will never reach your destination if you stop and throw stones at every dog that barks”
Winston Churchill
I attribute much of my success in New York to my ability to understand and avoid unnecessary distractions.
All the tools in the world are meaningless without an essential idea
George Lois, Mad Man
Take up one idea. Make that one idea your life - think of it, dream of it, live on that idea. Let the brain, muscles, nerves, every part of your body, be full of that idea, and just leave every other idea alone. This is the way to success.
Swami Vivekananda
I’m convinced exceeding our customers’ expectations must be our strategy
Thursday, June 06, 2024
Francisco
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Thursday, June 06, 2024 Francisco 0 Comments
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Yesterday Wal Mart made all time high , below is a letter Sam Walton the founder wrote to an associate explaining what could be WMT strategy. WMT is at all time highs despite the existence of AMAZON and of course COSTCO that is the best on retail. COST is much better than WMT because it created an image of not ripping their customers and their suppliers , be good for the planet etc... Despite Costco WMT put a good fight just trying to exceed costumers expectations. It's a good start.
More and more, I’m convinced exceeding our customers’ expectations must be our strategy. Working and thinking together, with absolute determination to do it, we can and will do it.
Recently, we had an interesting Saturday morning meeting. We discussed and brain-stormed the effects of specialty stores such as Office Depot, Toys-R-Us, Auto Shack, and others in almost every line we carry and how well we can compete. Our management group offered many suggestions, some of which will be adopted. One suggestion was that in order to compete effectively, we should staff the specialty areas of our store twelve hours a day with knowledgeable and well-trained associates.
This Wal-Mart machine of ours has many advantages over our competitors, but to exceed our customers’ expectations, we simply must find ways to improve. I contend that our team has the capability of delivering exceptional service which will give us the edge we badly need in Sam’s, Wal-Mart stores, dot or Hypermart.
Competition will continue to improve. Our Company’s future survival, in my opinion, depends on our always exceeding our customer’s expectations. Let me cite an example. I am referring to that caring Department Manager of Lawn and Garden in our New Smyrna Beach Wal-Mart store who learned that a customer had purchased a picnic table at an adjacent Wal-Mart. The hardware was not enclosed in the carton and the customer could not get back some 20 miles to our store. Our Department Manager drove his pickup to the other Wal-Mart, picked up the hardware, took it to our customer in the country and helped her put the table together. You talk about expectations over and above – we have a customer there for life!
That is only one example of exceeding a customer’s expectations. With caring attitudes, there are many things we can think of and achieve which will surprise and shock our customers. Our total objective should be to serve our customers every time they are in our store and make their shopping experience enjoyable. Remember, they are our guests.
In my book, these are some of the differences we can and must achieve. WHAT IF…
Every customer received a smile and a friendly greeting from at least 10 of our associates on each shopping experience? That’s our pledge.
Our great People Greeters continued to greet and do that great job up front for us?
We hired and trained all Service Desk associates to handle refunds and exchanges immediately without approval or keying the drawer? (Perhaps $25 and above might require approval.) This would place more responsibility and authority on our people, but I’m betting they would handle it well and our customers would be better satisfied.
Management, CSMs and Support Team members spoke to and appreciated as many of our customers as possible as they finished their shopping experience?
Through our buying efforts, we exceeded our customers’ expectations with quality merchandise and continued to improve our productivity so we could lower prices and offer better values?
We continued to maximize our “Just in Time” Program and through training and improved systems, we always had items in stock for our customers, seasonally and otherwise?
We continued to listen, experiment, and let our enthusiastic and dedicated associates stay on top of the above programs with their unusual sales promotions and VPI programs?
In summary, the above could be called: OUR MOVE TO A TOTAL QUALITY AND A “DO IT RIGHT THE FIRST TIME” APPROACH FOR WAL-MART. If we are going to exceed our customers’ expectations, it will require more authority and responsibility on the part of our associates with a total objective that we completely, on the spot, using good judgment, do whatever is necessary to satisfy that all-important customer WITH A SMILE, no hassles and no waiting.
Consider this example. We’ll call it the “hassle factor.” Imagine if you bought a new pair of shoes at a downtown store. A week later, a sole begins to come off and you take them back. You drive through heavy traffic, spend 15 minutes finding parking space, explain the problem to the salesclerk who says, “We stand behind our merchandise,” and you’re given a new pair of shoes. Question 1: Are you happy? Answer: Well, no, but sure, I have a new pair of shoes and the salesclerk was pleasant enough, but I had to take time out of my day, go to a lot of trouble, and get what I should have had in the first place – in short, the whole transaction was a hassle and neither the salesclerk nor the store did anything to make it up to me. Question 2: What should have been done? Answer: Replace, plus one. Besides giving me a new pair of shoes, the salesclerk should have thrown in a pair of socks or stockings for the hassle, instead of saying, “We will replace inferior merchandise when a customer complains.” Conclusion: The store’s message should be: “We really regret your inconvenience and want to make you happy.”
Our bottom line goal must be: “We must guarantee always that customers will be satisfied with their whole experience of our Company’s products and services, and that it moves on a system of giving our associates complete responsibility for making the guarantee stick. It would end with a process of identifying systems failures, the problems in organization, training and internal programs that cause customer dissatisfaction.”
This message is a little heavy, but if we can achieve most of what has been discussed, look out World! Together, I know we can. Bless you all. Thanks.
—Sam
Genius is eternal patience
Wednesday, June 05, 2024
Francisco
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Wednesday, June 05, 2024 Francisco 0 Comments
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If you have a process pls have patience, if you do things without a process don't have patience if it's not working cut, close.
trial & error just works if you cut your losses fast. If you have a focus , a process a system give it time.
Genius is eternal patience.
Patience is bitter, but its fruit is sweet.
A wise and frugal government
Tuesday, June 04, 2024
Francisco
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Tuesday, June 04, 2024 Francisco 0 Comments
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In my country government has passed wise and Frugal many years ago , now any problem is an opportunity to more social & more government. The only thing government does not want is to run out of problems
A wise and frugal government, which shall restrain men from injuring one another, shall leave them otherwise free to regulate their own pursuits of industry and improvement, and shall not take from the mouth of labor the bread it has earned.
Thomas Jefferson
Government's first duty is to protect the people, not run their lives.
If you want to overcome the whole world, overcome yourself
Tuesday, June 04, 2024
Francisco
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Tuesday, June 04, 2024 Francisco 0 Comments
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"If you want to overcome the whole world, overcome yourself."
Fyodor Dostoevsky
To improve after a bit it's very very difficult. Initial improvement is easy but it takes effort to keep going.
Without continual growth and progress, such words as improvement, achievement, and success have no meaning.
Most things don't matter, they will disappear
Monday, June 03, 2024
Francisco
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Monday, June 03, 2024 Francisco 0 Comments
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“Time crumbles things; everything grows old under the power of Time and is forgotten through the lapse of Time.” ― Aristotle
Time is the wisest counselor of all.
Time is a sort of river of passing events, and strong is its current; no sooner is a thing brought to sight than it is swept by and another takes its place, and this too will be swept away.
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- The bigger the weights you lift
- The more successful the corporation, the more like...
- Don't resist
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